Privacy Policy for Payments – IFT Hair Science Clinic
At IFT Hair Science Clinic, we value and prioritize the privacy and security of our patients’ personal and financial information. This Privacy Policy describes how we manage, protect, and use the payment-related data provided by our patients.
Response and Communication Standards
We ensure that the Turnaround Time (TAT) for responding to patient queries does not exceed 7 hours. Any commitment made to patients, whether through phone calls, emails, or other communication methods, will be honored promptly and responsibly.
Patient Consent for Media Usage
Explicit media consent will always be obtained from our patients before using their photographs or any other personal information on our social media channels or any public platforms.
Information Collection
We collect the following payment information from our patients:
- Credit/Debit Card Information (card number, expiration date, CVV)
- Bank Account Information (account number, IFSC code)
- Billing Address
- Contact Information (email address, phone number)
Use of Information
The payment information collected from our patients is used solely for the following purposes:
- Processing payments for treatments and procedures
- Sending payment confirmations, invoices, and receipts
- Contacting patients for queries or updates related to payments
Security Measures
To ensure the security and confidentiality of our patients’ payment information, we implement robust security measures, including:
- Encryption: Utilizing industry-standard encryption methods to secure payment transactions
- Secure Payment Gateway: All payment transactions are conducted through a trusted and secure payment gateway
- Access Control: Payment information is accessible only by authorized clinic personnel who require the information to perform their duties
- Regular Security Audits: Routine security assessments are conducted to maintain and enhance our data protection standards
Data Sharing
We do not share or sell our patients’ payment information with third parties, except under the following circumstances:
- Sharing with our secure payment gateway provider to facilitate payment processing
- Sharing with our banking partner to verify transaction details
- Complying with regulatory authorities or law enforcement agencies, if legally required
Data Retention
Patient payment information is securely retained for 6 months from the transaction date. Following this retention period, all payment information is securely deleted from our systems.
Patient Rights
Patients have the following rights concerning their payment information:
- Request access to view their payment details
- Request corrections or updates to their payment information
- Request the deletion of their payment information
- Object to the processing of their payment information under certain conditions
Changes to Privacy Policy
IFT Hair Science Clinic reserves the right to update this Privacy Policy periodically. We will communicate any changes by updating this page on our website.
Contact Us
For any queries, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@ifthairscience.ifthairscience.com
By using our website and processing payments, patients consent to our Privacy Policy and agree to our terms and conditions.